Yes! Our collection is made by hand and oftentimes made to order. Due to our use of hand-selected pearls and gemstones, appearance may vary from the images shown.
QUESTIONS & ANSWERS
Are your pieces made to order?
How should I care for my Fluidwavy jewelry?
General Care
Taking proper care of your jewelry will keep it shining brightly for a long time. Polish with a clean microfiber cloth and store in the provided pouch. It is best to avoid contact with salt or chlorinated water, perfumes and lotions as these can dull your jewelry’s shine. If in doubt, remove your jewelry before any activity that may cause damage. The bag provided also serves as a polishing cloth.
14K Gold Filled
Gold filled jewerly is hypoallergenic and more durable than gold plated pieces due to the higher content of gold. This being said, you should still polish your jewelry with a microfiber cleaning cloth to keep its original shine.
Sterling Silver
Similar to our gold filled pieces, Sterling Silver is also hypoallergenic. Polish our jewelry with a microfiber cleaning cloth to keep its original shine.
Pearls
Although our freshwater pearls come from the ocean, you should avoid water sports, salt or chlorinated water. Do not wash your pearl with strong liquid cleaners, this can dull your pearls. Lightly clean your pearl with a microfiber cloth.
What is your repair policy?
If you’d like to repair one of your pieces, please reach out to us directly at hello@fluidwavy.com.
We offer a six-month warranty from the date of receipt on all pieces. Repairs on damages from issues with manufacturing and within the warranty period are complementary. Pieces must be unaltered or modified by a third party. If your purchase exceeds our six month repair warranty or has damage as a result of wear and tear, we can make repairs for a fee.
Repairs can take approximately 2-3 weeks to complete and you’ll receive tracking details once your piece has been completed and is ready to ship.
