Our jewelry is made by hand and often made to order. Please allow up to two weeks for your order to ship. You will receive shipping confirmation to the email you provided at checkout when your order has shipped.
SHIPPING & ORDERS
Order Processing
Cancellations & Changes
We are unable to cancel or change items once an order has been submitted. Once the order is shipped, we are not able to change the address provided during checkout.
Shipping in Canada
Standard shipping (3-9) days: $15.00
Express shipping (1-2 days): $30.00
For orders above $300 shipping is complementary.
All orders over $500 will require a signature upon receipt.
Shipping to the United States
Standard shipping (4-9) days: $20.00
Express shipping (2-3 days): $50.00
For orders above $300 shipping is complementary.
All orders over $500 will require a signature upon receipt.
Shipping Internationally
International shipping costs are determined by the carrier and will be calculated at check out.
Customs and Duty Fees
You may be responsible for paying customs fees. These fees are determined by the government of the country where your package is being delivered and are not within our control.
Packages going through customs may incur additional fees if your country's import/export laws change. In some cases, the shipping carrier or customs authorities may notify you of any extra charges due upon delivery.
If you choose to refuse payment of the customs fees, your package may be returned to us, and you could be liable for additional charges, including return shipping costs. Please note that if the package is returned, we can offer you store credit but you will not receive a monetary refund for the returned product or for any customs duties or fees.
By law, we cannot adjust the order value on commercial invoices and must follow all international import/export regulations.
